McKenzie Collins joined Kairos in 2025 as a Receptionist & Administrative Assistant. Ms. Collins is responsible for front desk operations, including expense and inventory management, event coordination, and maintaining office organization. Ms. Collins also provides administrative support to various departments to support seamless cross-functional collaboration.

Prior to joining Kairos, Ms. Collins served as a senior customer support representative at Planoly where she managed key client accounts, assisted with technical issues, quarterly planning, and product onboarding for new employees. Prior to Planoly, Ms. Collins served as an administrative assistant at Achieve Concierge where she managed complex scheduling, coordinated travel, and handled the emergency patient line. Ms. Collins also served as the office manager where she played a key role in developing and implementing best practices for operational and office procedures. Prior to Achieve Concierge, Ms. Collins worked as a sales associate at Nordstrom where she delivered excellent customer service and fostered a positive shopping experience.

Ms. Collins holds a Bachelor of Arts degree in Psychology from San Diego State University.